Bob Phibbs, is the Retail Doctor; a speaker, author of three books and retail sales expert of choice for some of the most legendary retail brands including, LEGO, Omega, and Yamaha. With over 30 years’ experience, beginning in the trenches of luxury retail and extending to senior management positions, he has been a corporate officer, franchisor and entrepreneur.

He and his work have appeared in the New York Times and the Wall Street Journal. He also performs business makeovers for the Los Angeles Times. He received the highest increase in sales from South Coast Plaza, the highest grossing mall per square foot. He is one of the top retail influencers in the world. A recent business makeover he did for a rural AG dealer in upstate New York has resulted in a 30% increase in year-over-year sales.

1 p.m. – 2:15 p.m. Thursday, November 7
“Transforming the Customer Experience” – Bob Phibbs

Register now for the 2019 FWEDA Experience