Distinguish Your Dealership from Independent Repair Providers: Don’t Let “Right-to-Repair” Become a Customer Service Nightmare

Distinguish Your Dealership from Independent Repair Providers: Don’t Let “Right-to-Repair” Become a Customer Service Nightmare

Traveling around FWEDA’s territory, I’ve spoken with dealers across six of seven states about the many challenges they face. Among the most significant is the impact legislative policies can have on the operation and profitability of dealership organizations. Particularly concerning is ...

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R2R Panel: Industry Supports End Users in Maintaining, Repairing their Equipment

R2R Panel: Industry Supports End Users in Maintaining, Repairing their Equipment

FWEDA hosts a session with manufacturers and dealers, 9:30 a.m. Nov. 12 at the Hyatt Monterey, for an overview of the diagnostic and repair tools available to end users, along with a panel discussion on best practices for working with ...

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Equipment Industry Meeting Commitment to Support End Users’ Right to Repair

Equipment Industry Meeting Commitment to Support End Users’ Right to Repair

Equipment industry leaders say they’re on track to honor their commitment to provide access to product information and the necessary tools for end users to diagnose and repair their machinery starting in 2021.   This access includes:   Manuals (Operator, Parts, Service)  Product Guides  Product Service ...

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EPA Highlights Enforcement Actions Against Those Who Violate the Defeat Device and Tampering Prohibitions under the Clean Air Act

EPA Highlights Enforcement Actions Against Those Who Violate the Defeat Device and Tampering Prohibitions under the Clean Air Act

The U.S. Environmental Protection Agency (EPA) has identified numerous companies and individuals who have manufactured and sold both hardware and software specifically designed to defeat required emissions controls on vehicles and engines used on public roads as well as on ...

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